Shipping policy

SHIPPING POLICY

Last Updated: September 3, 2026

At Harubi Skin, we are committed to making the shipping process easy to understand from the moment an order is placed until it reaches its destination. This Shipping Policy outlines our processing times, delivery options, shipping charges, estimated transit periods, tracking procedures, and how we handle common delivery concerns.

Please review this policy before completing your purchase.

1. Shipping Coverage

Harubi Skin currently ships to eligible addresses within the United States.

Shipping availability may depend on factors such as the delivery destination, package size, order value, carrier coverage, product availability, and fulfillment requirements.

Certain locations, including some P.O. Boxes, APO/FPO/DPO addresses, U.S. territories, or destinations outside normal carrier service areas, may have limited shipping options.

The shipping methods available for your order will be displayed at checkout.

2. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully authorized.

Business days are Monday through Friday, excluding U.S. federal holidays.

Processing time is separate from carrier transit time.

Additional processing time may be required during major holidays, promotional events, unusually high order volume, severe weather, inventory interruptions, or other circumstances affecting normal fulfillment operations.

If we are unable to ship your order within the timeframe communicated at the time of purchase, we will provide any required notice and available customer options in accordance with applicable U.S. law.

3. Shipping Options and Rates

Harubi Skin currently offers the following shipping options for eligible U.S. orders:

Express Shipping: $15.00
Standard Shipping — Orders $70.00 and up: FREE
Standard Shipping — Orders $0.00–$69.99: $8.00

The applicable shipping method and final shipping fee will be shown at checkout before payment is completed.

Free Standard Shipping applies to eligible orders with a subtotal of $70.00 or more.

Unless otherwise stated during checkout or as part of a promotion, free-shipping eligibility is generally determined after discounts and before applicable taxes.

Harubi Skin may occasionally offer temporary shipping promotions. Any special terms or eligibility conditions will be displayed with the applicable offer.

4. Estimated Delivery Time

Typical delivery estimates for eligible U.S. orders are:

Standard Shipping
Processing time: 1–3 business days
Estimated transit time: 3–7 business days
Estimated total timeframe: approximately 4–10 business days
Express Shipping
Processing time: 1–3 business days
Estimated transit time: 1–3 business days
Estimated total timeframe: approximately 2–6 business days

Carrier transit time begins once the order has been processed and accepted by the shipping carrier.

Delivery estimates are not guaranteed unless a guaranteed delivery service is specifically stated at checkout.

Actual delivery times may vary because of holidays, severe weather, carrier congestion, transportation disruptions, local delivery conditions, incorrect addresses, or other circumstances outside our reasonable control.

5. Shipping Carriers

Harubi Skin may use established shipping carriers or logistics providers depending on the destination, package characteristics, service availability, and fulfillment requirements.

The carrier used for a specific order may vary.

Where available, carrier information and tracking details will be provided after the order has shipped.

6. Order Tracking

Once your order has been shipped, you will generally receive a shipping confirmation containing tracking information through the email address or other contact details provided at checkout.

Please allow up to 48 hours for tracking information to appear or update in the carrier's system after a tracking number has been issued.

If tracking does not update for an extended period, please contact support@harubibeauty.com and include your order number.

7. Shipping Delays

Unexpected shipping delays may occur due to severe weather, transportation interruptions, carrier service disruptions, holiday volume, emergencies, or other unforeseen circumstances.

If Harubi Skin becomes aware that an order cannot be shipped within the timeframe originally communicated, we will provide any notice and available customer options required by applicable law.

Where applicable, this may include the option to accept a revised shipping timeframe or cancel the affected order and receive an appropriate refund.

8. Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information during checkout.

Before submitting your order, please verify:

Full recipient name
Street address
Apartment, suite, or unit number
City
State
ZIP Code

If you discover an error after placing your order, contact support@harubibeauty.com as soon as possible.

We will make reasonable efforts to correct the address before shipment, but changes cannot be guaranteed once fulfillment has started or the package has been transferred to the carrier.

9. Returned or Undeliverable Packages

A package may be returned because of:

Incorrect or incomplete shipping information
An invalid delivery address
Repeated unsuccessful delivery attempts
Failure to collect a package
Refused delivery

If your order is returned to Harubi Skin, please contact us so we can review the circumstances.

Depending on the situation, reshipment or another appropriate resolution may be available.

Additional shipping charges may apply to customer-requested reshipments where permitted by applicable law.

10. Lost Packages

If your package appears to be lost in transit, please:

Review the latest carrier tracking information.
Confirm that the shipping address associated with your order is correct.
Check the delivery area, mailbox, household members, neighbors, front desk, or mailroom where applicable.
Contact the carrier if additional shipment information may be available.
Contact Harubi Skin if the package still cannot be located.

We will review the available order and tracking information and assist with the appropriate next steps.

Nothing in this policy limits rights available under applicable law for merchandise that is not delivered.

11. Packages Marked as Delivered

If carrier tracking indicates that your order was delivered but you cannot locate the package, please first check the surrounding delivery area and determine whether another person at the address may have accepted it.

You may also contact the carrier for additional delivery details.

If the shipment remains missing, email support@harubibeauty.com with your order number so we can review the available tracking information.

12. Damaged Shipments

If your package or merchandise arrives damaged, please contact us as soon as reasonably possible.

Please provide:

Your order number
A brief description of the damage
Clear photographs of the affected item
Photographs of the shipping packaging, where available

Please retain the damaged product and original packaging until the matter has been reviewed, as these materials may be required for a carrier claim.

Any applicable replacement, refund, or other resolution will be handled in accordance with our Return and Refund Policy and applicable law.

13. Missing or Incorrect Items

Please inspect your order after delivery.

If an item is missing or you receive a product different from what you ordered, contact support@harubibeauty.com with your order number and details of the issue.

We will review the order information and work toward an appropriate resolution.

14. Order Changes and Cancellations

If you need to request an order change or cancellation, please contact us as soon as possible after placing your order.

We will make reasonable efforts to accommodate your request before fulfillment is completed.

However, once an order has entered fulfillment or has shipped, changes or cancellations may no longer be possible.

After shipment, eligible return requests will be handled according to our Return and Refund Policy.

Nothing in this section limits cancellation or refund rights available under applicable law.

15. Shipping Fees and Refunds

Shipping charges that have already been incurred after an order has shipped are generally non-refundable, except where required by applicable law or where Harubi Skin determines that a shipping refund is appropriate.

If an eligible order is canceled before shipment, applicable shipping charges will be handled in accordance with our Return and Refund Policy and applicable legal requirements.

16. Taxes

Applicable sales taxes may be calculated and collected at checkout where required by law.

Tax amounts may vary depending on the shipping destination, products purchased, and applicable state or local tax requirements.

17. Holiday and High-Volume Shipping

Processing and delivery times may be longer during major holidays, promotional periods, severe weather events, or periods of unusually high carrier volume.

Customers placing time-sensitive orders during these periods should allow additional time for delivery.

18. Policy Updates

Harubi Skin may revise this Shipping Policy from time to time to reflect changes in shipping practices, carrier services, rates, business operations, or applicable requirements.

The most current version will be posted on our website with an updated revision date.

19. Contact Information

For questions related to shipping, tracking, delivery, or an existing order, please contact:

Harubi Skin
72190 Romeo Plank Rd
Armada, MI 48005
United States

Phone: 517-455-3184
Email: support@harubibeauty.com